SHOPPING CART
- LIST ALL BRANDS
- Amazon Kindle Accessories
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Gomadic cables and tips work with
Smartphones PDAS Cell Phones MP3 Players Portable Video & Game Player
If you’re a member of the press or a tech blogger and would like to review Gomadic products
Quality Competitive Analysis
| Feature |  |
Competition | |
|---|---|---|---|
| Product Warranty |  |
Lifetime warranty on all products | 30 day Limited Warranty |
| Investment Protection | |
Innovative TipExchange Technology provides inexpensive full conversion of all accessories to new mobile device platforms. | None. If you buy a new mobile device, you need to buy all new accessories. |
| Output Power | |
Rapid power circuitry is used in our car and travel (wall) chargers. Car and Wall chargers are rated at 1 Amp (1000mA) resulting in charging times that are over twice as fast as standard chargers. | Use inexpensive low power circuitry. Both car and wall chargers usually rated at only 400ma of power. |
| Power Protection | |
Carefully engineered using additional custom enhancements to protect your mobile device including current limiting protection, circuit breaking fuses, reverse voltage protection diodes and more. | Purchase from bulk suppliers and have little understanding of technical capabilities of products. Power protection in products often by least expensive method (often using single fuse). |
| Global Design | |
Products are designed to support wide range of input voltages (ie. 100-240v AC for wall chargers and 12-24v DC for car chargers) enabling customers to use products anywhere in the world. | Products are designed for use in US only. Travel chargers are rated at 120v AC max and car chargers typically rated 12v DC. |
| Product Selection | |
Supports extensive catalog of handheld PDAs, mobile phones, mp3 players and more. Over 900 supported devices in all. Need to maintain robust inventory levels to support direct, retail and reseller sales channels. | Specialize in narrow vertical market of either PDAs or cell phones. Usually only maintain limited stock of accessories for select devices |
| New Product Releases | |
No more waiting for accessories for new products. On staff team of engineers custom design all products and rapidly create designs for newly released devices. | Dependent on bulk suppliers overseas to release new products. Often extended lag time between release of new devices and supply of new accessories. |
| Customer Support | |
Top notch email and telephone technical support by knowledgeable and experienced engineers. Emails are tracked by Answertrack ticketing system to ensure rapid and thorough responses. Gomadic is also registered with the Better Business Bureau. | Very limited (if any) technical support available. No phone numbers to call and email responses are temperamental at best. No BBB affiliation. |
