We offer a 30-day, no questions asked, return policy on all our items.

In addition all our products are guaranteed to be free from manufacturer's defects. If your order arrives damaged, has a manufacture defect, exchange or any other reason consider emailing us first by clicking here, we would be happy to help. Our return process is quick, simple and available to you 24/7 for your convenience. Proceed here to our Return Merchandise Authorization ("RMA") form. Note that you must obtain a RMA number within the applicable return policy period. Gomadic will not accept returns without prior authorization and an RMA number.

To track the status of an existing return (RMA) please proceed to our RMA Online Status Page

If the order is in error do to our honest mistake we will also pay the return shipping costs (as such as you received an incorrect or defective item, etc.). Otherwise return shipping is your responsibility. Original shipping cost is not refunded since this cost was spent getting the item to you.